Consulting company Infosys BPM is to create 250 jobs in Waterford city with the development of a new delivery centre.

The facility will be based at Railway Square in the city and will add to the firm's existing operations in Wexford, Clonmel, Craigavon, as well as Waterford.

Infosys BPM is the business process management arm of multi-national Infosys and offers consulting services in the telecommunications, manufacturing, social media, healthcare and technical sectors.

According to Infosys, the new centre in Waterford will provide voice support, customer service and technical support operations for large global enterprises.

The new roles will cover several functions across various job levels from customer and technical support roles to subject-matter-experts in the areas of finance, HR, planning, and capacity management.

"The employees will be working at the cutting edge of innovation in the digital space, consistently providing anytime-anywhere experiences to empower some of the world’s largest organisations in navigating their digital transformation journeys," it said in a statement this morning.

"In line with the company’s mission to develop the workforce through continuous learning, Infosys will provide critical training and growth opportunities to nurture the next generation of digital talent."

Tánaiste and Minister for Enterprise, Trade and Employment Leo Varadkar said the news is "a great boost for the southeast" and demonstrates the attractiveness of Ireland as a location for investment from leading companies from around the world.

Infosys BPM CEO Anantha Radhakrishnan said the launch of the new centre is a testament to their continued focus on the workplace of the future, grounded in building a robust talent pool with strong digital skills.

"This investment in Ireland builds on our long-standing commitment to developing a highly skilled workforce in Ireland and our focus on achieving breakthrough innovation for our clients in a collaborative environment. Hiring the best of talent will not only offer a significant boost to the regional economy, but also substantially enhance growth opportunities for us. This will further enable us to deliver amplified business value for our clients with agility and a superior stakeholder experience."

CEO of IDA Ireland Martin Shanahan said the development represents "a strong endorsement" of the talent available in the region.

"It should serve also as an example for other large international IT companies looking to expand into Europe that Ireland remains a premier location for doing so."

Sourced from RTE - written by Conor Kane

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