As a bellwether for the IT sector, Accenture’s announcement is a sign of the challenges facing the IT and business services sectors.

According to a report in The Guardian, an internal message to staff blamed the current economic crisis.

The company, which has about 11,000 staff in the UK, said: “We went into the crisis with an overcapacity of people relative to demand. The crisis has caused additional strain on the business due to lower demand and reduced national attrition. In addition, we have identified structural costs that we need to address.”

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Businesses across the world are fighting for their very existence, with business levels in some sectors flatlining.

As global businesses’ volumes collapse amid lockdowns, including in the UK, large multinationals are putting major projects on hold. For example, according to outsourcing advisory ISG spending on business process outsourcing (BPO) by EMEA businesses in the first quarter of this year dropped off 51% from the previous quarter. The IT services sector also saw declines, although less steep.

As a result, large services providers are experiencing severe slowdowns in business. Accenture said it is still confident in its UK business for the long-term, but it added: “We are taking steps now to be able to continue investing in our workforce and our business, ensuring we have the right people with the right skills to best serve our clients, and are well positioned for the future.”


Sourced from Computer Weekly - written by Karl Flinders

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