Only 28% of non-supervisory employees say that they are satisfied at work, compared with 80% of leaders who believe that their employees are satisfied, finds Capgemini Research Institute’s latest report, “People Experience Advantage: How companies can make life better for their most important assets.” According to the study, the key barriers to employee satisfaction include challenges around career progression and skill development, manager behaviours and relationships, compensation and recognition, and data and technology. The report, which surveyed 2,250 employees from 750 organisations, also highlights 10 key actions that organisations and their leadership need to take to bridge this gap between employee satisfaction and leader perception in order to remain competitive and retain talent.
